How can we help?
Suche nach Antworten oder stöbere in unserem Support-Center.
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Route planning
- Can I download maps and plan routes offline?
- Does Motobit consider live traffic information when planning a route?
- Are ferries and water transport considered in the different routing modes?
- Can I display an alternative route when planning a route?
- How can I influence the length or duration and direction of a round tour during planning?
- What do the different routing modes mean?
- Can I plan a route with different routing modes?
- Does Motobit support route planning on all roads?
- In which countries can I plan a route?
- Can I plan routes on the PC?
- How often is the map material updated? Does Motobit know about local road closures or non vehicular traffic?
- Can I save favourite locations in the app?
- Can I share planned routes with others?
- I always get an error while importing a GPX route. What can I do?
- How can I change the line color and width on the map?
- I just planned a tour with Motobit Web and can't find it in the Motobit App. What can I do?
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Navigation
- Can I navigate offline?
- How can I skip a waypoint during the ride?
- Can I avoid or bypass a local traffic obstruction while riding?
- Does Motobit work with Android Auto or Apple CarPlay?
- Is it possible to show the distance or duration to the next waypoint during turn-by-turn navigation?
- How can I change the line color and width on the map?
- How can I change the volume output of the navigation instructions?
- Is my tour also tracked when navigating through Android Auto or CarPlay?
- Is it possible to see the allowed speed limit of the road segment, that I am currently driving on?
- How can I use Motobit on my Android Auto system and what functions are available?
- How can I track my motorcycle rides and what options do I have?
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Hazard warnings
- Which hazard warnings will Motobit give me?
- Do I always receive hazard warnings?
- What is the Curve Assistant and how does it work?
- How can I change the number of warnings from Curve Assistant?
- Can I change the warning time of the Curve Assistant?
- What is the Hazard Notification?
- Which hazard point types are available in Motobit?
- How can I see the hazard points in an area?
- How can I report a hazard point?
- Where can I find my reports?
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Ride tracking and analysis
- What is curve analysis and how does it work?
- Is there anything I need to consider when recording the lean angle of my motorcycle?
- Can I export my tracked rides in the app or on the web as GPX?
- Does Motobit automatically record my rides?
- Can I delete a tracked ride?
- Can I merge two or more tracked rides together?
- Is my tour also tracked when navigating through Android Auto or CarPlay?
- How can I use Motobit on my Android Auto system and what functions are available?
- How can I track my motorcycle rides and what options do I have?
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Troubleshooting
- I always get an error while importing a GPX route. What can I do?
- I tracked my first ride with Motobit, and it seems it was not fully recorded. What’s the issue?
- My internet connection was weak in some places during a ride. Are there any restrictions to the functionalities of the Motobit APP?
- The battery of my smartphone was low causing it to turn off during ride tracking. What does this mean to my tracked ride?
- Is it possible to store my smartphone in a pocket or a bag in terms of reception?
- Why does my tracked ride have zero points or only points with bad accuracy?
- I see a straight line in the lean angle and acceleration diagram. What can I do?
- The lean angle and accelerations are inaccurate. What can I do?
- The app crashes continuously. What can I do?
- Why does the label for the lean angle not show a value?
- How can I reduce the battery consumption of my smartphone and increase the runtime?
- Why is my position along a tracked tour not always shown on the road, even though I was on it?
- My tour was recorded very inaccurately. What can I do if many straight lines are shown in my tour?
- I have created a 3D video of my tour and want to change the name of the tour in the video afterward. How do I proceed?
- How can I rename or delete my planned or tracked tours in Motobit Web?
- How can I use PayPal as a payment method in Google Play (Android) or App Store (iOS)?
- I just planned a tour with Motobit Web and can't find it in the Motobit App. What can I do?
- I am a Premium member and do not see the respective status in the Motobit app on my new smartphone. What can I do?
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Account
- How can I create an account in the Motobit app?
- I have switched to a new smartphone. How can I transfer my data?
- How can I see which method I used to login in?
- How can I delete my account?
- I forgot the password I used to login. What can I do?
- Can I transfer all the data of my account to another account?
- How can I rename or delete my planned or tracked tours in Motobit Web?
- How can I use PayPal as a payment method in Google Play (Android) or App Store (iOS)?
- How can I change the e-mail address or password of my account?
- I am a Premium member and do not see the respective status in the Motobit app on my new smartphone. What can I do?
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Motobit Premium
- What does Motobit PREMIUM offer me compared to the free version?
- Can I try Motobit PREMIUM before buying?
- How can I cancel Motobit PREMIUM?
- Can I request a refund for Motobit PREMIUM?
- How much does Motobit PREMIUM cost?
- How can I use PayPal as a payment method in Google Play (Android) or App Store (iOS)?
The app crashes continuously. What can I do?
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We are sorry for the problem. Please write us an email at info@getmotobit.com describing us the problem. The more information you can give us the faster we can solve the problem.
Do not uninstall the app before contacting us to be sure that your tracked tours are synced with the server and will not be lost.
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